Εταιρεία: Arkas Hellas Group
Τοποθεσία: Πειραιάς
Θέση: Customer Service Representative (κωδικός Atlas: 266673) – πλήρης απασχόληση
Responsibilities
Timely and effective response to general inquiries and queries
Record and update information on ERP system
Correspond with the agents informing them about booking details
Follow up booking progress and act proactively to prevent problems
Provide detailed information to the customers regarding the status of their shipments
Qualifications
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize and prioritize work
What we are offering
Friendly work environment
Career development opportunities